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ResCore Clinic

Websites: 1
Meetings: 1
Tasks: 0

AI Client Brief

AI GENERATED
52
CLIENT HEALTH
NEEDS ATTENTION
IMPROVING

60-Second Brief

ResCore Clinic is a new/early-stage client relationship centered on an initial discovery conversation about marketing and analytics for the Rescore web property. We currently have limited documented context beyond an intro meeting with Mike Zuccolotto on 2/11/2026, and no open action items captured. Immediate next steps are to confirm goals, scope, KPIs, decision process, and establish a communication cadence so the internal team (Evan Jiang, Samyar, Noe Avalos) can translate the intro into a concrete plan and backlog.

Communication Style

Not yet established. Recommend confirming: primary channel (email/Slack), meeting cadence (weekly/biweekly), preferred format (bullets vs. decks), and who should be included on updates/approvals.

Decision Makers

Mike Zuccolotto (assumed, pending confirmation), TBD: confirm clinical/operations owner and budget approver

Key Contacts

Mike Zuccolotto (Primary client contact (Intro meeting: Marketing & Analytics)): Only one touchpoint so far (2/11/2026). Preferences and interaction style not yet documented—confirm preferred cadence, channel, and level of detail for reporting.

Active Projects

Rescore (website/project) — discovery phase for marketing & analytics needs (scope and deliverables not yet documented)

Recent Wins

Completed initial intro meeting focused on marketing and analytics (2/11/2026)

Current Challenges

!No meeting summary available from the 2/11/2026 intro—key goals, constraints, and next steps are not documented.
!No open action items captured—risk of stalled momentum after the intro call.
!Unknown success metrics/KPIs, current marketing stack, analytics maturity, and budget/timeline.

Churn Risk Assessment

58% RISK

Risk Factors

  • Only 1 total meeting to date, limiting evidence of consistent engagement cadence
  • No action items recorded (0 total), making it difficult to verify progress, ownership, or follow-through
  • No meeting sentiment data, preventing validation of satisfaction or relationship trajectory
  • Action item completion rate is effectively unmeasurable/0% due to no items being created

Retention Recommendations

  • Establish a recurring meeting cadence (e.g., weekly or biweekly) for the next 30–60 days to build consistent engagement beyond the initial meeting
  • Implement action-item tracking immediately: capture 3–5 concrete next steps from the last meeting with owners and due dates, and review them at the start of each call
  • Begin collecting sentiment signals after each meeting (simple 1–5 rating or brief notes on tone/concerns) to create a measurable satisfaction trend
  • Confirm communication norms (primary contact, expected response SLA, preferred channel) and log response times going forward to better quantify responsiveness
  • Schedule a short follow-up within 7–10 days to validate priorities, confirm deliverables, and reduce early-stage churn risk

Health Score Breakdown

Meeting Frequency
1800%
Task Completion
800%
Sentiment Trend
1000%
Response Time
1600%

ResCore Clinic shows recent engagement with a meeting held 1 day ago, which supports near-term account momentum. However, overall engagement history is limited (only 1 total meeting), there are no tracked action items (0 total), and there is no sentiment data available. The lack of action-item tracking and sentiment signals creates uncertainty around progress, alignment, and satisfaction, increasing risk despite the very recent touchpoint.

Brief generated: Feb 11, 2026, 4:40 PM

Contact Information

Name
Steve Poole
Address
P.º de los Héroes 10231-209, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Websites (1)